Level 4, West Tower, World Trade Center, Echelon Square,Colombo 00100 T: (+94) 112 393016
Client Support Overview
We can simplify your life with single-point-of-accountability lifecycle support; rapid-response coverage around the clock and around the world; and flexible support services channels & methods. .

Cryptodyne support services brings added dimension to our solutions. Our support service layer has embraced the full features of telecommunication and technology advancements to close up the proximity between our client and us. As our client takes a paramount importance in our agenda of priority we are committed to enhance service level to meet the challenging demands of client expectation.

Our support service team is dynamic and fully focused in attending customer queries and complains. Support team comprises of technical and non technical experts with re engineered processors and flexible systems to handle client issues objectively. Our global client base is linked to our support service channels to feel their pulses to our untiring support service team through Cryptodyne online customer support , Skype support services. These technology driven services are available to our existing clients to resolve their issues and problems. A blog is opened to interactively communicate with countless number of web users in discussions and forums. This is considered as an opportunity to align our organizational processors to rapidly changing commercial environments

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Cryptodyne Support
In a highly competitive global business environment products and services are not easy to differentiate . Here at Cryptodyne we have formed a live link between our client , our products and us through our support service team which bridge the communication gap to lay the foundation for uninterrupted life of our products. Emphasis is given to our support services activities and channels to cover the grounds for unparallel online system support paradigm.

Rapidly increasing internet users, broadband connections, wireless links video technology fueled the multimedia enabled interactive communication. Skype system emerged as a revolutionary invention of it. At Cryptodyne we use it to broaden our range of support service channels. With Skype Support our clients can virtually feels the physical presence of our dedicated online support service team in resolving their issues and queries

In a world of  innovation  in technology  blog provides the forum for interactive interchange of  knowledge ,experiences , ideas, visions  among diverse group of  global wide users . At Cryptodyne we set the platform for  you to share your thoughts and views  in a boundary less global village. Our processors are continuously re-engineered to evolve it dynamically through harmonizing your ideas in it.

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Cryptodyne provides you effective support channels to our customers to communicate your issues and problems in robust and flexible and manner. It provides these facilities through e-mail management , live chat , and an intuitive customer interfaces . The customer has the privilege to report the problem using mobile phone or PDA in order to broaden the support communicate channels. It provides the user an opportunity to log a ticket and monitor the progress in attending to the ticket.